{"id":545,"date":"2026-04-27T01:51:41","date_gmt":"2026-04-27T07:51:41","guid":{"rendered":"https:\/\/www.linkuphookah.com\/?page_id=545"},"modified":"2026-04-27T02:06:50","modified_gmt":"2026-04-27T08:06:50","slug":"reembolsos-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.linkuphookah.com\/es\/refund_returns\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"545\" class=\"elementor elementor-545\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2633e25 e-flex e-con-boxed e-con e-parent\" data-id=\"2633e25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bf492 elementor-widget elementor-widget-heading\" data-id=\"84bf492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluciones y reembolsos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c90021f elementor-widget elementor-widget-text-editor\" data-id=\"c90021f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">En <b data-path-to-node=\"4\" data-index-in-node=\"3\">LinkUp Hookah<\/b>, nos comprometemos a proporcionar equipos y accesorios para shisha de la m\u00e1xima calidad a nuestros socios B2B de todo el mundo. Somos conscientes de que, en ocasiones, puede ser necesario realizar una devoluci\u00f3n. Por favor, consulta a continuaci\u00f3n nuestra pol\u00edtica sobre devoluciones y reembolsos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec68d5 elementor-widget elementor-widget-n-accordion\" data-id=\"2ec68d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00f3n. Abre los enlaces con la tecla Intro o la barra espaciadora, ci\u00e9rralos con la tecla Esc y navega con las teclas de flecha.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4900\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4900\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 1. Condiciones para las devoluciones <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4900\" class=\"elementor-element elementor-element-57f6b21 e-con-full e-flex e-con e-child\" data-id=\"57f6b21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-854a6ef elementor-widget elementor-widget-text-editor\" data-id=\"854a6ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"7\">Para que una devoluci\u00f3n sea admisible, deben cumplirse las siguientes condiciones:<\/p><ul data-path-to-node=\"8\"><li><p data-path-to-node=\"8,0,0\"><b data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Estado:<\/b> Los art\u00edculos deben estar <b data-path-to-node=\"8,0,0\" data-index-in-node=\"25\">sin abrir, sin usar,<\/b> y en el mismo estado en que los recibiste.<\/p><\/li><li><p data-path-to-node=\"8,1,0\"><b data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Embalaje:<\/b> Los art\u00edculos deben estar en su <b data-path-to-node=\"8,1,0\" data-index-in-node=\"34\">embalaje original<\/b> con todos los precintos intactos.<\/p><\/li><li><p data-path-to-node=\"8,2,0\"><b data-path-to-node=\"8,2,0\" data-index-in-node=\"0\">Consumibles:<\/b> Debido a las normas de higiene y seguridad, <b data-path-to-node=\"8,2,0\" data-index-in-node=\"50\">sabores de shisha (melaza)<\/b>, el carb\u00f3n vegetal y las puntas desechables no se pueden devolver una vez que se haya roto el precinto original o el envase al vac\u00edo.<\/p><\/li><li><p data-path-to-node=\"8,3,0\"><b data-path-to-node=\"8,3,0\" data-index-in-node=\"0\">Plazo:<\/b> Las solicitudes de devoluci\u00f3n deben presentarse en un plazo de <b data-path-to-node=\"8,3,0\" data-index-in-node=\"52\">14 d\u00edas<\/b> de recibir tu env\u00edo.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4901\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4901\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 2. Gastos de env\u00edo y devoluciones <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4901\" class=\"elementor-element elementor-element-a6473ee e-con-full e-flex e-con e-child\" data-id=\"a6473ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c0621a elementor-widget elementor-widget-text-editor\" data-id=\"8c0621a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Env\u00edo de devoluci\u00f3n:<\/b> El coste del env\u00edo de devoluci\u00f3n es de <b data-path-to-node=\"10,0,0\" data-index-in-node=\"52\">bajo la exclusiva responsabilidad del cliente<\/b>. Te recomendamos que utilices un servicio de env\u00edo con seguimiento, ya que no podemos garantizar que vayamos a recibir el art\u00edculo que devuelvas.<\/p><\/li><li><p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Gastos no reembolsables:<\/b> Ten en cuenta que el <b data-path-to-node=\"10,1,0\" data-index-in-node=\"43\">gastos de env\u00edo originales<\/b> Los importes abonados en el momento de la compra no son reembolsables.<\/p><\/li><li><p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Tramitaci\u00f3n de reembolsos:<\/b> Una vez que hayamos recibido y revisado tu devoluci\u00f3n, te notificaremos si se ha aprobado o rechazado tu reembolso. Si se aprueba, el reembolso se tramitar\u00e1 a trav\u00e9s de tu m\u00e9todo de pago original, descontando los gastos de env\u00edo iniciales.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4902\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4902\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 3. Art\u00edculos da\u00f1ados o incorrectos <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4902\" class=\"elementor-element elementor-element-dd2ddd0 e-con-full e-flex e-con e-child\" data-id=\"dd2ddd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70946a4 elementor-widget elementor-widget-text-editor\" data-id=\"70946a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"12\">Si recibes un art\u00edculo que ha sufrido da\u00f1os durante el transporte o si te han entregado un producto equivocado:<\/p><ul data-path-to-node=\"13\"><li><p data-path-to-node=\"13,0,0\">Por favor, haz fotos o graba v\u00eddeos del embalaje da\u00f1ado y del producto inmediatamente.<\/p><\/li><li><p data-path-to-node=\"13,1,0\">Ponte en contacto con nuestro equipo de asistencia en un plazo de <b data-path-to-node=\"13,1,0\" data-index-in-node=\"32\">48 horas<\/b> de entrega. Daremos prioridad a estos casos para garantizar que recibas un producto de sustituci\u00f3n o una soluci\u00f3n adecuada.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4903\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4903\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 4. \"Ponte en contacto con nosotros primero\": nuestro enfoque centrado en las soluciones <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4903\" class=\"elementor-element elementor-element-fa0438b e-flex e-con-boxed e-con e-child\" data-id=\"fa0438b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7abca2 elementor-widget elementor-widget-text-editor\" data-id=\"e7abca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"15\">Valoramos nuestra relaci\u00f3n con su empresa. Antes de iniciar una devoluci\u00f3n formal a trav\u00e9s de su banco o su proveedor de servicios de transporte, <b data-path-to-node=\"15\" data-index-in-node=\"120\">Te recomendamos encarecidamente que te pongas en contacto con nosotros directamente.<\/b> En muchos casos \u2014especialmente en el caso de los pedidos internacionales entre empresas (B2B)\u2014 podemos ofrecer soluciones m\u00e1s r\u00e1pidas y eficientes, como por ejemplo:<\/p><ul data-path-to-node=\"16\"><li><p data-path-to-node=\"16,0,0\">Resoluci\u00f3n de problemas t\u00e9cnicos de los equipos.<\/p><\/li><li><p data-path-to-node=\"16,1,0\">Cr\u00e9dito en la tienda o descuentos en pedidos futuros.<\/p><\/li><li><p data-path-to-node=\"16,2,0\">Reembolsos parciales por problemas menores.<\/p><\/li><\/ul><p data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">Nuestro objetivo es que tu sal\u00f3n o tu tienda funcionen sin problemas.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0dc2d9 elementor-widget elementor-widget-text-editor\" data-id=\"d0dc2d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"19\">C\u00f3mo iniciar una devoluci\u00f3n<\/h3><p data-path-to-node=\"20\">Para iniciar el proceso, ponte en contacto con nuestro equipo indicando tu n\u00famero de pedido:<\/p><ul data-path-to-node=\"21\"><li><p data-path-to-node=\"21,0,0\"><b data-path-to-node=\"21,0,0\" data-index-in-node=\"0\">WhatsApp:<\/b> <a class=\"ng-star-inserted\" href=\"https:\/\/wa.me\/8615217726609\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiRzb79uo2UAxUAAAAAHQAAAAAQigE\">+86 152 1772 6609<\/a><\/p><\/li><li><p data-path-to-node=\"21,1,0\"><b data-path-to-node=\"21,1,0\" data-index-in-node=\"0\">Correo electr\u00f3nico:<\/b> <a class=\"ng-star-inserted\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiRzb79uo2UAxUAAAAAHQAAAAAQiwE\">info@linkuphookah.com<\/a><\/p><\/li><li><p data-path-to-node=\"21,2,0\"><b data-path-to-node=\"21,2,0\" data-index-in-node=\"0\">Tiempo de respuesta:<\/b> Normalmente respondemos a todas las consultas en un plazo de 24 horas laborables.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy At LinkUp Hookah, we are committed to providing the highest quality shisha equipment and supplies to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-545","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/pages\/545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/comments?post=545"}],"version-history":[{"count":0,"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/pages\/545\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.linkuphookah.com\/es\/wp-json\/wp\/v2\/media?parent=545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}